LAST UPDATED AUGUST 4, 2026

Privacy policy

BugSnitch is built to collect only what is needed to provide the service.

Information you choose to provide

When you create an issue, BugSnitch processes the screenshots, annotations, issue text, repository selection, and optional diagnostics you select. Diagnostics are off by default and can be reviewed or removed before submission.

Account and purchase data

We process the minimum GitHub account information needed for authentication and issue creation. Polar processes checkout, billing, tax, and payment information. We receive purchase status, product, customer identifiers, and license information, but not full card details.

Local and third-party processing

Local Codex and bring-your-own-provider features use the provider you configure. Their handling is governed by their policies. Managed cloud features, when used, may send the content you explicitly submit to service providers needed to perform that request.

Storage and security

Extension settings and history are stored locally unless a feature clearly requires the service. Authentication tokens are handled as credentials and are not included in diagnostic submissions. We retain server records only as needed to operate accounts, licenses, abuse prevention, support, and legal obligations.

Your choices

You may revoke GitHub access, remove local data, disable optional diagnostics, and request deletion of service-side personal data by emailing support@bugsnitch.dev.

Contact

Questions: support@bugsnitch.dev.